The feature of terms and conditions given below are intended only for “MBD Loyalty Program” applicable to only Radisson BLU MBD, Noida. These Terms & Conditions outlines how the Program operates, as well as for members to this Program to earn and redeem points. Members are advised to go through the present terms regulating the Program in order to be fully informed about the Terms & Conditions governing the aforesaid Program. Members by accepting the Terms & Conditions declares to have knowledge of the content of the same and remain subject to them for duration of their membership to the Program.The terms and conditions governing MBD Loyalty Program cannot be superseded or changed, except by MBD and further MBD reserves the right to unilaterally modify/change/alter any of the Terms & Conditions, including the entire Terms & Conditions, and also to modify any of the services under this program at any time without prior intimation to the Members.This Program is exclusively for bookers of companies and/or business partners of Radisson BLU MBD.

Definitions

1. "Radisson BLU MBD" refers to Radisson BLU MBD, Noida or MBD.
2. "MBD Loyalty Program" refers to the rewards program offered by Radisson BLU MBD, Noida to its Members.
3. "Member" means a member of the MBD Loyalty Program as appointed by MBD i.e. bookers of companies and/or business partners of Radisson BLU MBD.
4. "Points" means the reward given to a member for booking the rooms of MBD i.e. 1 point for every 500 INR revenue materialized.
5. "Eligible charges" are the charges incurred only on the guest’s room stay booked through the member via login ID provided to the member at the time of appointment/registration of member
6. "Ineligible rates" are defined as: (1) Rooms booked through third party online retailers, such as Makemytrip.com, Cleartrip.com, Expedia.com, Hotels.com, Booking.com, Priceline, Orbitz.com, Travelocity.com, etc. as well as rooms booked through any other 3rd party online retailers that require pre-payment are not eligible for points (2) Room rates for airline staff and crew, airline layovers, airline transient, charter,(3) employee rates, (4) complimentary rooms, (5) special negotiated guaranteed company packages, (6) group bookings of more than 3 rooms, (7) banquets, conferences, weddings, events or organized tours.
7. "Reward" is the benefit and/or service that a member can avail of through exchange of his/her points, accumulated during his/her term as member of MBD.
8. "Blackout dates" are the periods during which points cannot be redeemed and such periods to be decided at the sole discretion of MBD.

Registration and Membership

1. Membership and benefits of MBD Loyalty Program are offered at the sole discretion of MBD and is applicable only at Radisson BLU MBD, Noida.
2. Membership is open only to bookers of companies & business partners of MBD.
3. Registration to MBD Loyalty Program must be in the bookers/business partner’s full legal name with proof of identification and member shall prove all other documents as required by MBD.
4. Employees of The Radisson BLU MBD, Noida, its affiliates or subsidiaries (collectively 'employees') are not eligible to participate in the MBD Loyalty program.
5. All communications will be sent at the mailing address (email) given in the online registration form and MBD will not be held responsible for any communication not received or lost in the mail.
6. The exclusive right to add, modify, delete or otherwise change any of the rules, terms, conditions, privileges, benefits, reward or reward levels pertaining to the program vests with MBD and MBD at its sole discretion, with or without notice, may increase or decrease the points required for a reward.
7. Membership to MBD Loyalty Program entitles members to earn points, which can be redeemed for rewards in accordance to the terms & conditions of the program.
8. The exclusive right to grant, refuse or withdraw a membership to MBD Loyalty Program vests with MBD.
9. MBD reserves the right to discontinue membership to MBD Loyalty Program of any member who appears to use the program in contravention with the terms and conditions or inconsistent with prevailing laws, statutes or ordinances. In happening of such an event it may result in loss of all accumulated points and cancellation of all benefits and privileges of the Member.

Duration and Termination

10. MBD Loyalty Program may continue for such period as deemed fit by MBD and may be terminated by MBD without any reason whatsoever at any time with or without prior intimation to the Member.
11. The accumulation of points would cease with immediate effect on such termination, but the Members would have the option of redeeming the points, already accumulated prior to termination, within 6 months from the date of program termination.

Exclusivity/Non Transferrable

12. The Points cannot be bartered, transferred, sold, assigned or exchanged by the members for cash or any valuable property with any person at any point of time. The Points can only be exchanged for benefits or services offered by MBD from time to time. The Points accumulated are purely personal in nature and cannot in any event be transferred or assigned or exchanged with any one and on the death of the Member the points accumulated will stand cancelled.
13. All interpretations of the Terms and Conditions and program rules shall be at the sole discretion of MBD.
14. The Member would be responsible for keeping themselves updated with the program rules, number of points available in their accounts, services that can be availed in exchange or while redeeming their points and MBD would not be held liable for any discrepancies found later on.
15. The program and any benefit, or rewards relating to the program, shall not be construed as, or constitute a contract, or otherwise establish a contractual relationship between MBD and any Loyalty Program member and neither shall it be construed to create or establish any fiduciary relation like agency, partnership, Joint venture or any relationship of like nature.

Earning Points

16. Points will be awarded only when the booking has materialized into revenue i.e. when the guest has duly paid for the booked room.
17. The member would be awarded One (1) point for every 500 INR revenue materialized. For clarity revenue materialized means the room charges paid by the guests for the booked room through memberexclusive of all applicable taxes, cess, statutory charges etc.
18. That member shall not be entitled for any reward/ points during booking in blockout dates. The blackout dates shall be decided by MBD at its sole discretion from time to time and same shall be binding upon member.
19. Rooms occupied as office space, banquet halls, conferences, weddings, events or organized tours and services availed for such purposes by the guests would not be eligible for points.
20. Points will not be earned on incidental charges or charges paid by the guests for availing other services e.g.: Spa, internet, business center,car hire services, food, beverages, restaurants, cafe etc.
21. Points for a stay will be credited in the member’s MBD Loyalty Program account post checkout by the guests.
22. Points will expire in 2 years counting from the date they have been credited to member's account.
23. To earn points, a member must be a registered and must meet all the conditions described in the terms and conditions.
24. Members can earn points only from the program start date.
25. A member cannot purchase points and add these points to already earned points in order to redeem these points for a reward.
26. Points earned by any member are not eligible to be combined with or transferred to other MBD reward programs organized in the past, present or future or with any other programs run by MBD. The member also cannot combine the Points with any other member.
27. MBD reserves the right to deduct points from a member's account balance if the points have been erroneously recorded under the account.
28. MBD Loyalty Program members will receive points update for the month in which there is a transaction.
29. Any fraction of total points earned will be calculated to the next lowest integer. For example, if a member earns 125.90 points from a transaction, it will be calculated as 125 points.

Redemption of Points

30. In order to qualify for a Reward, the Member must have sufficient points in his or her account to redeem the Reward from the Reward catalog.
31. Points earned can be redeemed as per the reward catalog available on the website.
32. It is solely the responsibility of the Member to be informed about the Programme and to request the specific Rewards online or via the MBD Associate Loyalty Programme Centre. Rewards must be requested online via www.dummy.com, in writing, by fax or e-mail. Please remember to include Loyalty programme membership number.
33. Loyalty Rewards may be substituted by MBD Associate Loyalty Programme, at any time without notice. Determination of Reward equivalency is at the sole discretion of MBD Associate Loyalty Programme.
34. No credit or substitutions will be given for any certificates that are only partially used.
35. Rewards cannot be redeemed for cash, prizes or credit. Rewards are not exchangeable.
36. Rewards may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of MBD Associate Loyalty Programme. Any Rewards obtained in this manner by any person or entity will be considered to have been fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Confirmations are void and will not be honoured. The account by the Member concerned, cannot under any circumstances be transferred, bequeathed, assigned, sold or combined with, whether or not for valuable consideration, with the account of the Reward of any other person, whether or not that person is a Member of the Programme, or with any other account belonging to the Member, except as otherwise laid down in provisions notified to the Member.
37. Rewards will not be replaced, reissued or credited if lost, stolen or otherwise destroyed. MBD Associate Loyalty Programme/MBD Radisson Blu is/are not responsible for performance of the Postal Service or other suppliers.
38. Members residing in countries where redemption of points for MBD Associate Loyalty Programme rewards, partner rewards or Reward Exchange is prohibited are not eligible for such rewards.
39. Participating MBD Associate Loyalty Programme and Reward classifications may change at any time without notice at MBD Associate Loyalty Programme’s sole discretion.

Arbitration/Jurisdiction

40. Terms and Conditions shall be interpreted in accordance with laws of India and the courts of New Delhi would have the exclusive jurisdiction to adjudicate the disputes arising out of this Program.
41. In case of any dispute with regard to reward points or their redemption or arising out of or in connection with MBD Loyalty Programme in any manner, the same shall be referred to Sole Arbitrator appointed by MBD. The proceedings of Arbitration shall be taken place in accordance with Arbitration and Conciliation Act, 1996 including any modification thereof. The Arbitration shall be held at New Delhi.

  Ques. What is MBD Associate Loyalty Program?

  Ques. How can I get enrolled in MBD Associate Loyalty program?

  Ques. How will points be awarded to a member’s account?

  Ques. What is “Qualifying spend” for MBD Associate Loyalty program?

 

Ques. Can a company have one account instead of individual accounts, for instance if there is a company that doesn’t want individual receiving personal benefits? Could they join as a company account?

  Ques. Is this programme voluntarily or Mandatory?

  Ques. How can members redeem their points?

  Ques. Can members purchase points as well as earning them?

  Ques. What if I forgotten my membership number?

  Ques. Can I transfer points to my Friends and Family members?

  Ques. How long can I be member of the MBD Associate Loyalty Programme?

  Ques. Can points be awarded for more than one room on the same night?

 

Ques. What would happen if the reservation is made through central Reservation at the Company contracted rate?

 

Ques. What will be the registration process for the bookers when the programme is launched?

 

Ques. Does the member still receive their points if the person they have booked for, does not show up for their reservation?

  Ques. Who earns points? The Stayer or Booker?

  Ques. Are points automatically earned?

  Ques. Are there different Tier Status of the Programme?